Joan started working for Federated Co-ops in 2012 as an Account Services Specialist. In 2014 she moved into the Assistant Manager position in Account Services and then to Account Services Manager. Joan earned her Associates degree at Anoka Ramsey Community College in 2010. Prior to the co-op system, she worked in customer service, accounts payable and accounts receivable. Joan enjoys reading, baking and spending time with her 2 Grandsons. One of Joan’s individual objectives is to assist all internal and external teammates/customers with their questions and requests to help them reach their goals.