Auto Shop Manager – Mora MN

Full or Part Time: 
Full-time
Location: 
Mora Auto Repair
Location Type: 
Auto Repair

Auto Shop Manager – Mora MN
Full Time with Excellent Benefits

Federated Co-ops, Inc. is looking for an experienced manager to oversee the daily operations of our light duty auto service shop located in Mora, MN. The ideal candidate will possess a minimum of 3-5 years of successful auto shop management experience. The right candidate will run the daily operations of the Service Department to achieve sales, productivity objectives, service operations, gross profit and expense controls. Must be a hands on leader and be able to coach and manage a staff of technicians.

Responsibilities include but not limited to:
• Ensure customer service excellence.
• Ensure individual productivity and shop profitability.
• Oversee efficient shop service schedule and staffing.
• Handle customer complaints tactfully, promptly, and with concern for the customer.
• Generate and strive to increase labor sales by shop marketing and promotions.
• Ensure proper service techniques are being used.
• Ensure that all shop equipment is in working condition and safety standards are upheld.
• Schedule training as necessary to properly repair and service vehicles.
• Stay up to date on product changes and new products.
• Ability to provide hands on training as needed and work as a team.
• ASE certification preferred.
• Experience in shop promotional advertising and talent development.
The right candidate must meet all company core values: Positive Attitude, Flexibility, Speed, Integrity and Continuous Improvement.